All contracts have a minimum duration of 1 month.
If you want to terminate your server you need do it with 5 days prior notice.
You should go to the Client Area and in the server overview click on Request cancellation.
All services will be shutdown if we do not get any response in this time period.
Evoluso does only provide refunds on NON-delivered services.
Once a server is delivered we dont provide a refund, unless we did not deliver what you ordered.
If the server is not delivered yet you always have the right on a refund.
All our servers are colocated in Obe Data Centers, the best datacenter in Sweden, deep within the bedrock and is one of Swedens most spectacular data centers.
Also in Netherlands (Serverius), Luxembourg (Luxconnect) and Switzerlands Zurich.
All hardware is Supermicro, Fujitsu and HP in Enterprise model.
We have our own hardware / Network and our own Team.
Some of our servers are Unmanaged. Managed Servers are properly marked.
For all servers, we offer a responsive client area, where you will be able to restart, stop, start, reinstall, open rescue console, all this directly from your client area. We also offer IPMI KVM, so that you can do a complete maintenance of the server.
However, whenever you have a question or problem, just contact us using our contact methods.
The servers are delivered in: 1h ~ 24h max. (except weekends)
If there is any delay in delivery, we will inform you at maximum 24 hours after the order was made.
If the order is out of stock, we will refund you the money fully.
we do not get any backup from our clients. Thats not our policy.
We offer 100% privacy to our clients, and do not get any information or data from their servers.
Servers are delivered with Fresh OS, after that, all things, configurations or backups are total responsibility from our clients.