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ANSWERS TO FREQUENTLY ASKED QUESTIONS

On this page, you can find all the answers to your questions.
And if you can't find an answer to your question on this page, you can always ask us directly using one of our contact methods.
What is the minimum contract period?
All contracts have a minimum duration of 1 month.
What are the payment methods?
How can I terminate my server?
If you want to terminate your server you need do it with 5 days prior notice. You should go to the Client Area and in the server overview click on Request cancellation. All services will be shutdown if we do not get any response in this time period.
What is not allowed in our Network?
Where are the Servers Located?
All our servers are colocated in Obe Data Centers, the best datacenter in Sweden, deep within the bedrock and is one of Swedens most spectacular data centers. Also in Netherlands (Serverius), Luxembourg (Luxconnect) and Switzerlands Zurich.
What hardware do you use?
All hardware is Supermicro, Fujitsu and HP in Enterprise model. We have our own hardware / Network and our own Team.
How does your support work?
Some of our servers are Unmanaged. Managed Servers are properly marked.
For all servers, we offer a responsive client area, where you will be able to restart, stop, start, reinstall, open rescue console, all this directly from your client area. We also offer IPMI KVM, so that you can do a complete maintenance of the server.
However, whenever you have a question or problem, just contact us using our contact methods.
What is the setup time?W
The servers are delivered in: 1h ~ 24h max. (except weekends)
If there is any delay in delivery, we will inform you at maximum 24 hours after the order was made.
If the order is out of stock, we will refund you the money fully.
Work Time?
Where can I find the TOS and Privacy Policy?
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