Network
Operations Center (NOC)

This NOC page provides you information about upcoming maintenance and outages.
European dedicated servers


Fixed
Network Issue 17/03/2018 23:45 (CET)

Dear customers, We experienced a network outage at about 23:45 March 17 (GMT) that lasted about 1 hour. Our primary data-center suffered a massive fiber cut that affected our primary and backup routes. We worked very quickly to restore service, and the network is now stable. We thank you for your patience in this matter, and please let us know if you have any further questions regardi...

Location Switzerland datacenterFixed

Fixed
Linecard Issue 25/02/18 18:00

Dear Customer,

There is a problem with a linecard on the switch CDN.
A tech on-site is right now fixing the issue.

Location Seychelles CDN datacenterFixed

Fixed
Planned maintenance ups and generators A-feed NL DC 13/02/2018 07:00 (CET)

Dear Customer,

You are receiving this message as an advance notice of a planned yearly maintenance

Service Type = A-feed Generators and Ups maintenance

Reason: Yearly maintenance ups and generators of the A-feed

Service interruption: none expected

Location Netherlands datacenterFixed

Fixed
Network problem NL DC, Meppel 17/01/2018 00:00 (CET)

Dear Customer,
You are receiving this message because of partly problem with network connectivity and NL DC, Meppel
Service Type = IP transit
Service interruption: Some client in NL DC, Meppel had an interruption with a network connection.
Reason: Defective hardware

When the problem started our monitoring systems didn’t show us any abnormal information like vo...

Location Netherlands datacenterFixed