Customer Service

The main objective of EVOLUSO is to keep a customer happy and free of all problems.
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Tell us about your sites or platforms. Send us some details about your platforms to migrate and characteristics your might have.

Our technicians will contact you to help choose the most appropriate service and plan the migration.

After planning and scheduling, we move forward with the migration. Relax… our team will take care of everything for you and will keep you informed during the process.

Service Migration
included :
  • HTML/PHP Websites
  • Databases Mysql
  • WordPress Websites
  • Cpanel/ISPM Accounts
  • Global files
  • Complex scripts.

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Technical Support

Technical Support is a common failure on most Companies on the market.
Evoluso is one of the few exceptions with a amazing customer service.
With a broad knowledge, Evoluso assists all problems with the maximum accuracy and depth.
Tickets are answered in a few minutes, keeping the Customer updated about their issues.

SLA Level
All that you need to run your business without problems.

  • Standard SLA: Unlimited number of requests for issues to resolve, to the best effort. ‘service down’ alerts will receive immediate attention. (Included by standard)
  • Advisory SLA for Software: Unlimited number of requests for issues to resolve about software. (Standard SLA is included)
  • Expert SLA for Software: Immediate and knowledgeable attention: Immediate response for software support to technically knowledgeable customers who will contact Evoluso as a last resort. NOC will start working at your request as soon it is received.