This notice is a follow up to the notice sent on July 31st regarding planned data center maintenance.
Tuesday 4 September 2018 – 22:00 CET
Tuesday 4 September 2018 – 00:00 CET
Wednesday 5 September 2018 – 00:00 CET
Wednesday 5 September 2018 – 02:00 CET
The maintenance will be staggered, beginning with UPS Phase A, and will start at 22:00 CET Tuesday 4 September. The power interruption to this phase will last a maximum of 1 hour.
The maintenance on UPS Phase B will occur a few hours later, starting at 01:00 CET Wednesday 5 September. The interruption to this phase will last a maximum of 1 hour.
We have made preparations to keep our core network online through-out both outages, but several of our internal systems my experience outages, including our Support System.
IMPORTANT: We urge all our customers to perform a clean shutdown of your servers prior to the outages. Unclean shutdowns can result in file system corruption, prolonged recovery, and data loss.
We appreciate your business and loyalty. We will remain available and work continually until the very last Support request has been resolved.